英文道歉信(15篇)

　　在生活中，我們總不免地需要寫道歉信，通過道歉信，我們可以更好地解釋事情發(fā)生的原因，消除誤會(huì)或矛盾。你所見過的道歉信是什么樣的呢？以下是小編整理的英文道歉信，歡迎大家分享。

英文道歉信1

親愛的張xx:

　　我很抱歉地告訴你，我昨天晚上不能參加你的生日聚會(huì)。那是因?yàn)槲业睦吓笥褯]有告訴我確切的時(shí)間就來我家了。我不得不在整個(gè)晚上用我的熱情招待那些朋友，我將在接下來的兩天里繼續(xù)招待他們。

　　我真后悔沒有親自去慶祝你的`生日，錯(cuò)過了一個(gè)和我們友好的同事一起享受生活的好機(jī)會(huì)。我昨天給你準(zhǔn)備了一份漂亮的禮物，今天下午將送給你，以示我最好的生日祝福。另外，我相信你會(huì)理解我的。

　　最美好的祝愿，

此致

敬禮!

　　你真誠的湯姆

　　日期：

英文道歉信2

　　XXX:

　　Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

　　I ll never be late for school again,please forgive me and believe me.

　　Thank you!

　　XX

　　date

　　譯文：

　　XXX：

　　對(duì)不起，我遲到了。我認(rèn)為這是一個(gè)壞習(xí)慣，壞習(xí)慣。我會(huì)早點(diǎn)去學(xué)校，然后去上課的時(shí)間。我不會(huì)再遲到了，請(qǐng)?jiān)�諒我，相信我。謝謝你!

　　XX

　　年 月 日

英文道歉信3

游客朋友們：

　　首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網(wǎng)友給我們所提的意見，今年在政府論壇上有兩封公開批評(píng)我們的帖子，說實(shí)在的，剛剛看到的時(shí)候，心里確實(shí)是堵得慌的，不高興的，總覺得目前國內(nèi)旅游市場(chǎng)大環(huán)境就是這個(gè)樣子，大社不強(qiáng)，小社散差，從業(yè)人員服務(wù)意識(shí)、技能普遍不強(qiáng)等等，剛開始，我們確實(shí)給自己找了一些自我安慰的借口。

　　現(xiàn)在再認(rèn)真思考這個(gè)問題，我們覺得，做為從業(yè)人員有責(zé)任、有義務(wù)，也必須為游客提供更為輕松、快樂的旅游時(shí)光。坦誠的說，今年7、8兩個(gè)暑期月份下來，在我們質(zhì)檢回訪過程中，所發(fā)現(xiàn)存在質(zhì)量問題的，游客投訴到公司的也絕不僅此兩例。

　　我們總結(jié)分析下來，存在質(zhì)量問題的主要是散客出游群體，暑期質(zhì)量問題一般容易出現(xiàn)在車輛空調(diào)不好，某些導(dǎo)游態(tài)度存在問題，以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類，一類是組團(tuán)旅行社，我們**就是這樣類型的旅行社，面向終端客戶收取客源;一類是地接旅行社，主要接待外地游客來本地旅游;第三類是同行批發(fā)旅行社，如揚(yáng)州蘇之旅旅行社，儀征旅行社同行受制于客源量問題，收到游客報(bào)名后，無法獨(dú)立發(fā)團(tuán)，只能交給這樣的批發(fā)旅行社統(tǒng)一發(fā)團(tuán)。這種現(xiàn)狀就導(dǎo)至了組團(tuán)旅行社對(duì)散客質(zhì)量的'掌控從很大程度上受制于同行批發(fā)旅行社，從某種程度上來說，儀征散客出游，選擇哪家旅行社報(bào)名的差別是不大的，唯一的區(qū)別所在是旅行社經(jīng)營者的思路，以及遇質(zhì)量投訴后，規(guī)模大一些的旅行社對(duì)批發(fā)旅行社的牽制能力會(huì)更強(qiáng)一些，僅此兩點(diǎn)而已。

　　關(guān)乎旅游質(zhì)量還有一個(gè)很重要的點(diǎn)，就是導(dǎo)游，景點(diǎn)美不美，全靠導(dǎo)游一張嘴。好的導(dǎo)游除了在講解上會(huì)更為精彩外，對(duì)于游客心理的把握能力通常也會(huì)很強(qiáng)，會(huì)有較強(qiáng)的協(xié)調(diào)溝通能力，而目前導(dǎo)游的生存狀態(tài)基本上都是以兼職為主，這種生存狀態(tài)，也從很大程度上導(dǎo)致了其責(zé)任心的下降，因其兼職故而也缺少有效的服務(wù)技能培訓(xùn)。旅行社不是不想有自己的全職導(dǎo)游，而是因?yàn)槁糜螛I(yè)的季節(jié)性特別強(qiáng)，旺季再多導(dǎo)游也不夠用，進(jìn)入12月份以后的3個(gè)月淡季對(duì)于小旅行社而言，可能1個(gè)導(dǎo)游都嫌多，這個(gè)微利行業(yè)人力成本應(yīng)該是最大的成本了，所以這種季節(jié)性的特點(diǎn)也導(dǎo)致旅行社不敢、不能用過多的全職導(dǎo)游。我們公司目前全職導(dǎo)游有16名，在揚(yáng)州地區(qū)算得上是規(guī)模龐大的一支導(dǎo)游隊(duì)伍了，但也只能應(yīng)對(duì)平常季節(jié)的客流量，遇上旺季，也只能望洋興嘆，比如貼子中所提到的西安團(tuán)隊(duì)，就是一個(gè)主要由兼職導(dǎo)游帶隊(duì)的團(tuán)隊(duì)。

　　從我們自身的角度來講，我們必須認(rèn)真反思這個(gè)行業(yè)，認(rèn)真反思自已，如果不能真正將客戶贏這個(gè)第一戒寫到我們每個(gè)員工心里去，**旅行社終將被市場(chǎng)淘汰。從上周起，我們已經(jīng)開始在竭盡全力探討游客旅游體驗(yàn)的問題，我們希望盡快將我們的服務(wù)意識(shí)、服務(wù)技能，迅速從對(duì)人的服務(wù)，提升至對(duì)客戶的服務(wù)。我們將盡已所能去改造現(xiàn)有的工作流程，我們相信，從我們做起，終將能夠逐步改變旅游業(yè)的現(xiàn)狀，終將實(shí)現(xiàn)給游客創(chuàng)造輕松快樂時(shí)光這個(gè)最終目標(biāo)。當(dāng)然，接下來可能還會(huì)有質(zhì)量問題出現(xiàn)，還會(huì)有游客投訴，但我們會(huì)以最好的狀態(tài)，迅速處理這類的質(zhì)量問題，給游客一個(gè)盡可能滿意的答復(fù)。

英文道歉信4

　　親愛的客人：

　　您好!首先請(qǐng)?jiān)试S我對(duì)您遇到的預(yù)定沒有房間的問題給您帶來的不便致以真誠的道歉。由于近來客人較多，客房緊張，導(dǎo)致有些客人無法入住，我們深感抱歉。

　　我們可以介紹您去與我們同等檔次的酒店，還有不知您方不方便把您的.姓名和聯(lián)系方式留下，如果有了房間我們會(huì)在第一時(shí)間通知您并免費(fèi)接您回來，為了表示我們的歉意，我們決定在您入住時(shí)給你一定折扣折并免費(fèi)提供早餐。

　　祝您過得愉快!

　　XXX酒店

　　20xx年x月x日

英文道歉信5

Dear Ms. Iwasaki,

　　Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

　　At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

　　Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your

　　Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

　　May the year of the Rabbit bring you joy and prosperity.

　　Yours Sincerely,

　　Alfred Zhuang

　　Front Office Manager

　　November 03, 1999

　　Mr. Shen Nan Ping

　　Flat 20F, Block 1

　　Robinson Heights

　　8 Robinson Road

　　Hong Kong

英文道歉信6

親愛的安妮，

　　謝謝你邀請(qǐng)我明晚去你家吃飯。不幸的是，我很遺憾不能和你和你的家人在一起，因?yàn)槲覍⒃诤筇烀τ谝粓?chǎng)重要的考試。我非常抱歉錯(cuò)過了這樣一個(gè)快樂聚會(huì)的.機(jī)會(huì)，我希望你們都能玩得開心。之后你和我有可能私下會(huì)面嗎？如果是，請(qǐng)不要& # 39；不要猶豫給我寫信，告訴我你更喜歡的日期。我渴望和你愉快地聊天。

　　請(qǐng)?jiān)试S我再次說聲抱歉。

　　問候，

　　李明

英文道歉信7

親愛的查理，

　　請(qǐng)?jiān)�諒我本周六不能按照我的承諾去機(jī)場(chǎng)送你。

　　我們公司的一個(gè)主要商業(yè)伙伴這個(gè)周末將在廈門參加一個(gè)重要的`會(huì)議，我的老板最終選擇我陪他去那里談判一項(xiàng)新的交易。我剛剛被告知這個(gè)計(jì)劃，并對(duì)這個(gè)決定感到高興—這是一個(gè)展示和提高我能力的機(jī)會(huì)，所以我恐怕不能去機(jī)場(chǎng)。

　　出國留學(xué)是實(shí)現(xiàn)你夢(mèng)想的重要一步。

　　我多么希望在你離開之前能有機(jī)會(huì)和你分享我的個(gè)人感受和建議！我在此送你一份禮物，祝你好運(yùn)。請(qǐng)見諒。

　　誠摯地，

　　李明

英文道歉信8

Dear xx,

　　I am writing this letter to express my apology that xx.

　　I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

　　Yours Sincerely

英文道歉信9

Dear,

　　I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

　　Sincerely yours,

　　xin

英文道歉信10

　　Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.

　　Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.

　　Dear Mr. Smith,

　　I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.

　　I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

　　I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

　　Sincerely yours,

　　Wang Hua

英文道歉信11

　　Dear teacher,

　　I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!

　　Yours,

　　**

英文道歉信12

Dearxxxxx,

　　I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

親愛的xxxxx，(對(duì)方姓名)

　　我寫這封信以表達(dá)我的道歉 xxxxxxxxxxxxxx(道歉原因)。

　　對(duì)此我深感抱歉。

　　我再次對(duì)給您造成的.任何不便深感歉意，希望您能理解我的處境并接受我的道歉。

　　謹(jǐn)啟

　　xxxxxxxxx(自己姓名)

英文道歉信13

　　Dearxxxxx,

　　I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

　　Yours Sincerely

　　xxxxxxxxx

英文道歉信14

Dear Kate:

　　Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me.

　　Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.

　　Thanking you again for the loan.

　　Sincerely

yours,

英文道歉信15

Dear,

　　I am terrible sorry for not having attended your class on time. Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly.

　　To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English. I think you will be my best teacher to help me improving my English Level. So I apologize again for my not attend your class. I will make my great effort on English in the future and will not make you disappointment next time!

　　Excuse me for my unintentional fault!

　　Sincerely yours,

　　xin

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