英語四級閱讀理解考試備考筆記

　　When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturers claim for it, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction.

　　32. If a consumer wants a quick settlement of his problem, its better to complain to ________.

　　A) a shop assistant B) the manufacturer

　　C) the store manager D) a public organization

　　注：級別越高，解決問題越快

　　A simple and common method used by many

　　consumers is to complain directly to the store manager. In general, the higher up the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer s favor, assuming he or she has a just claim.

　　34. The phrase live up to in the context means ________.

　　A) meet the standard of B) realize the purpose of

　　C) fulfill the demands of D) keep the promise of

　　注：詞匯題。

　　1.or 前后兩部分意思相近：faulty 產品有問題/不符合廠家宣稱質量

　　2.采用代入法，將選項代替文中的 live up to ，找到符合句義的選項

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